New prescription workflow in Dentally

We’ve introduced dedicated prescription templates in Dentally, making it easier for clinicians to create and manage prescriptions directly from the patient's correspondence.

Previously, you used letter templates as a flexible way to produce prescriptions. This update introduces a more purpose-built workflow designed specifically for prescription creation.

Australian users should still follow the same process as before.

What’s new

Dedicated prescription templates
Users can now create templates in ‘Settings’ → ‘Templates’ → ‘Prescriptions’, making them easier to locate and use.

Simplified prescription workflow
Practitioners can generate prescriptions directly from the patient record via ‘Correspondence’ → ‘New Correspondence’ → New Prescription’.

Clearer record keeping
Prescriptions are automatically saved to the patient’s correspondence tab with a timestamp for easy reference.

Locked after printing
Prescriptions remain editable while being prepared, but once printed the document is locked so the issued version is preserved.

Why we made this change

This update introduces a clearer workflow for creating prescriptions, supporting the typical process of printing, signing, and issuing prescriptions while maintaining an accurate clinical record within Dentally.