Your new Changelog is live - find out what's new this month, including improved arrivals/departures and condensed mixed dentition!

Here are some highlights! 💫

⭐ Condensed mixed dentition 🦷

We have added the ability to view mixed dentition on a condensed view in the chart - making it easier and quicker to chart child patients. This tool works in combination with other charting preferences such as condensed charting, root view and predictive dentition.

⭐ Manage arrivals and departures more easily 📅

Introducing the new visit panel – a better way to view today’s appointments, check patients in and complete actions. Transform your reception workflows, save time and prioritise your patients’ experience.

Remember you can read the full Changelog here, and you can always reach out to Ellie Bot and our team with any questions or queries via the support chat in Dentally 🦷

Plus, explore the Dentally Community to ask questions and share your experience with other Dentally users!

Introducing the new visit panel – a better way to view today’s appointments, check patients in and complete actions. Transform your reception workflows, save time and prioritise your patients’ experience.

Everything you need, all in one place

Are you used to jumping from page to page when a patient arrives, so you can check them in, view their appointment details and ensure they complete their forms? Now it’s all in one place, giving you a single effortless workflow for every patient.

At a glance you can:

• Check if the patient has multiple appointments today.

• View and verify their details and update missing info.

• Identify which actions need completing before or after their appointment.

• Book their next recall appointment.

• Easily spot which actions can be completed via Concierge, if you have it.

All from a single window, that’s accessible anywhere in Dentally!

Why will the visit panel transform your reception workflows?

• Accessible from anywhere in Dentally, simply click the arrow button in the left-hand sidebar to view today’s visits.

• No need to interrupt what you’re currently working on – the panel slides open and closed on top of your screen without the need to navigate away.

• Many actions can be completed within the panel, making your arrival/departure workflows faster and more efficient.

Plus, the visit panel integrates seamlessly with Dentally Portal’s Concierge – make use of both tools to enhance your reception workflows and provide your patients with a smoother and more effortless arrival/departure experience.

Tick every box

Quicker for you, smoother for the patient - save time and never miss a task.

We want this new feature to make your life easier – got feedback for us on how we can make it even better? Use the ‘Share feedback’ button at the bottom of the panel to share your thoughts! Or join the conversation in the Community 👉

Let’s dive into the upcoming NHS changes effective from April 2025, and how they may affect you.

NHS Fee Uplift 🏴󠁧󠁢󠁥󠁮󠁧󠁿

NHS England sites will see an NHS Fee Uplift effective from April 1st 2025. As always, Dentally will handle updates automatically, so there is no action required on your part. You will automatically see the new fees appear on courses of treatment started on or after April 1st.

View the latest NHS fees and what is included in each band for 25/26 here.

Tax Credit benefit ending 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿

From 6th April 2025, the Tax Credit exemption for NHS dental treatment will no longer be valid for NHS practices across England, Wales and Scotland. Please note:

• Patients previously exempt via Tax Credit will become chargeable unless another form of exemption is provided.

• Treatment plans started before 6th April 2025 will maintain the exemption until completion.

Dentally will reflect this change automatically after 5th April 2025. For more information head over to the NHS website.

New patient referral codes 🏴󠁧󠁢󠁷󠁬󠁳󠁿

The Welsh Government has introduced new patient referral methods through the Dental Access Portal (DAP). This update will affect three types of patients:

• DAP New Patient: Patients triaged from the DAP.

• New Urgent Patient: Urgent referrals from Health Boards/NHS 111.

• New Urgent Patient FTA: Urgent referrals where the patient failed to attend the appointment.

Going forward you will see an option on the Welsh NHS claim submission screen to select if the patient is either a 'DAP New Patient' or 'Referred for Urgent treatment'.

To submit a claim for a ‘Referred Urgent Patient FTA’ you will be required to open a new course of treatment and chart a specific treatment code (9187 - Referred Urgent Patient - Did not attend).

This allows you to submit a claim where no completed treatment has been charted. Read more about how these updates will work in Dentally over on our Help Centre or head over to the NHS website for further information.

Your new Changelog is live - find out what's new this month, including updates to Dentally Portal and clinical workflows!

Here are some highlights! 💫

⭐ Age-based predictive dentition 🦷

Predictive dentition automatically charts a new patient’s expected dental state based on their age, giving you a head start for diagnostic base charting and treatment planning. This feature is being rolled out across all practices – so if you can’t see it yet, you will do soon!

⭐ Easier recall workflow management 📅

We’ve made it easier to create new recall workflows, as well as allowing you to add more criteria to a single workflow, so you don’t need to create as many.

Remember you can read the full Changelog here, and you can always reach out to Ellie Bot and our team with any questions or queries via the support chat in Dentally 🦷

Plus, explore the Dentally Community to ask questions and share your experience with other Dentally users!

We’re making base charting faster and easier with age-based predictive dentition - coming soon!

This new tool automatically suggests a patient’s likely dental state based on their age, helping you streamline diagnostic charting and treatment planning for new patients.

Key highlights:

• Smart predictions: Automatically chart expected dentition for new patients based on age, minimising manual input.
• Customisable options: Each user can select from two modes: ‘Ask every time’or ‘Automatic’ depending on your workflow preferences.
• Enhanced accuracy: Reduce errors and save time, especially for younger patients with mixed dentition or adults with retained deciduous teeth.
• Effortless adjustments: Easily edit, update, or undo predictions to ensure accuracy.

Want to learn more? Our Help Centre guide has all the details you need. This feature is rolling out soon, so if you don’t see it yet—hang tight, it’s coming soon!

Stay tuned for more innovations this year as we continue to streamline workflows, enhance efficiency, and help you focus on what truly matters: your patients.

Your new Changelog is live - find out what's new this month, including updates to Dentally Portal and clinical workflows!

Here are some highlights! 💫

⭐ Labs status tracking 🧪

Easily update a patient’s lab status to indicate whether lab work is sent, received or overdue!

⭐ Dentally Vision Audit Trail

This new feature ensures that each action taken within Dentally Vision is logged for improved transparency, accountability, and ease of record-keeping.

Remember you can read the full Changelog here, and you can always reach out to Ellie Bot and our team with any questions or queries via the support chat in Dentally 🦷

Plus, explore the Dentally Community to ask questions and share your experience with other Dentally users!

Enhanced filtering capabilities in the ‘Cloud Gallery’ and ‘Clinical History’ will be available this week, making it easier than ever to find specific images. You can now:

• Filter by ‘Image Type’ – Select the types of images you want to view.

• Search by ‘Practitioner ‘– Narrow results to images acquired by a specific practitioner.

• Filter by ‘Teeth’ – Focus on images by quadrant, tooth number, or both!

To apply filters, go to the patients ‘Chart’, and navigate to the ‘Cloud Gallery’ tab, then simply click the ‘Filters’ icon. Remember to click ‘Apply’ after setting your filters to refresh the results.

The same filters are available in the 'Clinical History' sidebar under the tooth icon 🦷🎉

Explore the Help Centre for full details and screenshots.

You asked, we answered! This exciting new feature will save you time and create a smoother patient experience 🚀

You can now track lab work from within Dentally! Easily update a patient’s lab status from the calendar or the patient record, and see at a glance whether lab work is sent, received or overdue – ensuring no patient arrives for an appointment when their lab work isn’t ready.

How do I track lab status?

• Now, open an existing or new appointment in the calendar – you'll now see the ‘Lab work’ field at the bottom.
• Click the dropdown and select from the options - ‘Sent’, ‘Received’ or ‘Overdue’.
• This feature is turned on by default, but you can enable and disable it by going to 'Settings' > 'Practice' and then 'Lab Work'.

It’s as simple as that! When you update the lab status, a coloured beaker 🧪 icon will appear on the appointment – amber for ‘Sent’, green for ‘Received’ or red for ‘Overdue’.

When a lab status has been applied to an appointment, it can also be seen in the appointment card (when you hover over the appointment), and in the patient’s record.

💡 Top tip: Managing, editing and viewing lab status is available to all user permission levels!

Why track lab work in Dentally?

Many practices rely on labs to create custom dental work, and we know lead times can vary, causing frustration and even loss of revenue.

Dentally simplifies lab tracking, allowing you to easily identify lab status at a glance via the calendar or the 'Appointments' report, and act quickly – whether that’s contacting the patient to reschedule, or chasing the lab for an update.

Save time and create a smoother workflow - get started with lab tracking now! Find out more about using this handy feature with our detailed guide here.

Lab status is rolling out to all users over the next few days - so if you can't see it yet, you will do soon 🔜

Your Dentally Portal links will now start with ‘yourpracticename.portal.dental’ - making it easier for patients to recognise and trust them. This shouldn’t impact your daily workflow, but action is needed from you to ensure your patients can keep accessing your links! 🔗

What does this mean for you?

👉 All your Portal links now start with ‘yourpracticename.portal.dental’

• While they used to start with ‘yourpracticename.dentr.net’ - which could be unfamiliar or confusing for your patients - now they’ve been updated to show a clear recognisable link to your portal. You can find your new URL in your Portal admin dashboard.

👉 We've set up temporary redirects to help you

• All existing Portal URLs will automatically redirect for now, so if a patient uses an old link, they’ll still be taken to the correct page without interruption.

👉 You’ll need to update your URLs as soon as possible

• Once the redirects expire, the links will no longer work. You need to identify everywhere you’ve linked to your online portal – such as your website, email templates and even physical signs in your practice. Ensure you update these to the new ‘yourpracticename.portal.dental’ URL within the next few months.

How does this help you?

With the updated URL format, patients can easily identify legitimate links, trust that they’re not spam, and click with confidence, allowing you to provide a more reliable and reassuring experience.

The redirects will be in place for at least 12 months, giving you time to find and update all your Portal links - but make the updates as soon as you can to ensure patients have a smooth experience.

Need help with making these changes? Get in touch with our team via Support Chat and we’ll talk you through the process 💬

The Audit Trail feature for Dentally Vision users is coming soon* – providing you with improved transparency, accountability, and ease of record-keeping.

The Audit Trail is conveniently located under the patient’s ‘Audit’ tab, It will now feature two tabs: the ‘General’ audit tab for Dentally and the ‘Dentally Vision’ audit tab. This new feature ensures that each action taken within Dentally Vision is logged with the following details:

• A unique audit ID.

• Date and time of the action.

• The user who performed the action.

• The specific action performed (e.g., viewing images, adding exams, annotations, reassigning, or deleting data).

• Additional context to explain the changes.

You will also notice that the 'Dentally Vision’ audit tab includes a date range picker to filter results, making it easier to narrow down to specific timeframes or events. You can also export audit data to a CSV file format for analysis, compliance or sharing.

For further information take a read of our dedicated Help Centre guide or reach out to our team on the support chat.
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*This feature is rolling out across all practices in the new year 🎉