Product News from Dentally
Product Updates
Features

Find the hidden revenue in your calendar

Hansa avatar
Shared by Hansa • November 06, 2025

Identify last-minute empty slots in seconds, and send automated SMS messages to fill them! This is a game-changer for practices currently relying on tedious manual processes – no need for constantly maintaining a physical list, and no more endless calls to fill a single slot. You can identify, contact and fill in just a few clicks!

  • Add appointments to your short notice list in a couple of clicks
  • Identify empty slots in the next five working days
  • Send automated SMS messages to fill gaps – we'll contact the most suitable patients first, and the automation will stop as soon as the slot is filled
  • Patients reply with “BOOK” to confirm they want it – the first to reply will be moved to that slot instantly!

Why use the short notice filler?

This is more than a list – the short notice filler does the thinking for you.

  • Efficient – No need to trawl through multiple days to identify empty slots. View at a glance any slots that need filling, as well as how many appointments on your short notice list match the criteria for the slot.
  • Smart – We suggest only appointments which fit the bill, so you don’t waste time. We even list them in priority order so you can start with the ones that will best optimise your chair time!
  • Automated – Confirm the patients you want to contact and we’ll do the rest! We contact patients one at a time, in an optimised order, so you’re in complete control and can focus on other tasks while we work in the background. As soon as the slot is filled, we’ll stop the automation and let any unsuccessful patients know.

Turn this week’s empty slots into opportunity - stay in complete control, while maximising your calendar, reducing admin burden and helping patients to be seen sooner!

Changelog
Product Updates
Improvement

Read about this month's product updates! 🎉

Ross avatar
Shared by Ross • November 06, 2025

Your monthly product round-up is live – including your brand new short notice filler!

Here are some highlights! 💫

⭐Short notice filler is here!

With our new short notice filler, you can identify and fill last-minute gaps by sending automated SMS messages to suitable patients - no manual lists, no calls, just full diaries!

⭐ Improved payment management

We’ve improved the experience of taking payments via SMS link, and quickly allocating payments, to give you greater visibility and a smoother experience.

Remember you can read the full round-up here, and you can always reach out to our support team with any questions or queries via chat in Dentally 🦷

Plus, you can ask questions and share your experience with other users in the Dentally Community!

NHS
Scotland

NHS Scotland: New SDR 168 fee uplift and item changes from 1st November 2025

Kevin avatar
Shared by Kevin • October 30, 2025

As advised by NHS Services Scotland, a new SDR (168) will take effect from 1st November 2025, introducing an uplift in fees and two minor clinical item updates.

What’s changing?

Fee uplift: All applicable NHS Scotland treatment fees have been updated in line with SDR 168.

Item 1(c) unscheduled care assessment: Six new clinical reasons have been added to the dropdown when claiming this item:

  • Sensitivity
  • Temporary filling / dressing
  • Pulpitis / extirpation
  • Periapical abscess
  • Dry socket
  • TMJ / TMJD

Item 2(b) fissure sealants: The restriction on upper lateral permanent incisors and Ds and Es has been removed. You can now chart and claim fissure sealants on these teeth in the same way as any other eligible teeth.

These updates will automatically apply to any treatment plans started on or after 1st November 2025 in Dentally.

👉 For more details you can read the latest NHS SDR here.

Changelog
Product Updates

Read about this month's product updates here! 🎉

Ross avatar
Shared by Ross • October 10, 2025

Your monthly product round-up is live – including brand new booking intervals and Dentally Vision v121!

Here are some highlights! 💫

⭐ Add booking interval in treatment plans 📅

Clinicians can now add a booking interval to an unbooked appointment, for better visibility and accuracy when booking!

⭐ Dentally Vision v121 is here! 🩻

This release includes the ability to reject AI detections when using Dentally Vision AI.

Remember you can read the full round-up here, and you can always reach out to our support team with any questions or queries via chat in Dentally 🦷

Plus, you can ask questions and share your experience with other users in our Dentally Community!

Changelog
Product Updates

Read about this month's product updates here! 🎉

Hebe avatar
Shared by Hebe • September 04, 2025

Your monthly product round-up is live – including improvements to recalls, admin and accounts!

Read the full round-up here 👉

Here are some highlights! 💫

⭐ Doctor and specialist lookup 🔎

You can now look up both doctors and specialists across patient details and correspondences, with clearer wording and more flexibility.

⭐ Default recall method for new payment plans 📅

New payment plans now default to SMS recalls instead of letters, for an easier setup experience.

Remember you can read the full round-up here, and you can always reach out to our support team with any questions or queries via chat in Dentally 🦷

Plus, you can ask questions and share your experience with other users in our Dentally Community!

Changelog
Product Updates

Read about this month's product updates here! 🎉

Ross avatar
Shared by Ross • August 07, 2025

Your monthly product round-up is live – including updates to charting and reports, and Dentally Vision’s latest release!

Here are some highlights! 💫

⭐ Dentally Vision v120 is here! 🩻

Improvements to Dentally Vision and Dentally Vision AI include filtering your AI findings by detection confidence level, speeding up your image capture with the auto-proceed function and much more!

Improved clinical workflows 🦷

We’ve made a number of clinical workflows smoother, including stricter locking on clinical notes, clinical history filtering, and easier bulk completion of treatment plans.

Remember you can read the full round-up here, and you can always reach out to Ellie (our AI support agent) and the Support team with any questions or queries via Support Chat in Dentally 🦷

Plus, you can ask questions and share your experience with other users in our Dentally Community!

Dentally Vision

Your latest Dentally Vision update is here

Anke avatar
Shared by Anke • August 05, 2025

We’re excited to announce the launch of Dentally Vision v120, packed with enhancements to give your team more control and clarity in your imaging workflows. Here's what’s new:

AI detection confidence slider for Dentally Vision AI

You can now control how certain Vision AI should be before it shows potential findings on your images. Set the slider to Low, Medium, or High - the higher the setting, the more confident the AI needs to be before displaying a result. Your selection will be remembered between exams.

📘 Learn more about the new confidence slider here.

Simplified procedure names

Clearer, consistent naming across all image types - terms like ‘Intraoral Full Mouth Images’ are now simply ‘Full Mouth Series’, making image types easier to recognise at a glance.

📄 Want the full details? Download the Dentally Vision 120 technical release notes (PDF)

We recommend updating your Acquisition Agent to unlock the full benefits of this release.

Features

Deposits, family payments and more – welcome to improved account management

Al avatar
Shared by Al • July 21, 2025

Managing invoices and payments needs to be as accurate and effortless as possible – unlock streamlined account management and brand new tools with your improved ‘Account’ tab.

You'll still find all the familiar functionality, now with greater visibility and accuracy – as well as powerful new tools including taking deposits and combined family payments!

All-new accounting tools

Easily take and allocate deposits

Take them as part of a payment, identify them at a glance, and allocate or delete them in a few clicks.

Take family payments in one go

View linked family members’ accounts in the same screen, and take payments for the whole family in a single transaction.

✅ Automatic calculation and allocation

If you select multiple invoices, we'll do the maths and allocate automatically, saving you time and reducing the chance of human error.

✅ Quickly allocate outstanding balance

No more digging through unallocated payments – identify and allocate them in an instant.

Same functions, smarter layout

You also won’t lose any of your existing functionality – it's all in a clearer, more intuitive format!

  • Identify outstanding balances at a glance, speeding up the payment workflow for both you and the patient.
  • No need to jump between payments and invoices, simply expand any invoice or payment to see associated transactions!
  • Need to view different family members, a lengthy or complicated account history, or a certain type of invoice? Filter your view to see only what matters.

We’ve enhanced the ‘Account’ tab to ensure you can complete all the actions you need, as quickly and effortlessly as possible. Make the most of these new features, as well as new tools to come later in the year – start working smarter with the new account screen.

Please note: Users in Canada 🇨🇦 already have access to this new account screen, so you won't see any change from your normal workflows!

Product Updates
Improvement
Changelog

Read about your July 2025 product updates here! 🎉

Ross avatar
Shared by Ross • July 09, 2025

Your new Changelog is live - it's been a bumper month this June, with some big updates across recalls, accounts and more!


Here are some highlights! 💫

⭐ A new home for Dentally AU users! 🇦🇺

Australian users are moving to a new infrastructure on 21st July 2025, which will enable the same reliable, secure platform with faster speeds and increased security features. You'll need to complete some key steps ahead of this date 👇

⭐ Improved deposits and account management 💵

Take and manage deposits with ease, as well as taking family payments and other exciting features, with our improved account screen!

Understand your recall effectiveness 📅

Our new recall effectiveness dashboard helps you to see how well your recall strategy is performing, and identify actions to improve it.


Remember you can read the full Changelog here, and you can always reach out to Ellie (our AI support agent) and the Support team with any questions or queries via Support Chat in Dentally 🦷

Plus, you can ask questions and share your experience with other users in our Dentally Community!

Product Updates
Improvement
Changelog

Read about the June 2025 product updates here! 🎉

Ross avatar
Shared by Ross • June 02, 2025

Your new Changelog is live - find out what's new this month, including an improved online estimate signing experience for patients, the latest Dentally Vision updates and more!


Here are some highlights! 💫

⭐ Improved online estimate signing 📝

A smoother and easier experience for patients when they sign complex treatment estimates – with more financial clarity and a better layout, so patients can easily understand their estimates.

⭐ Dentally Vision v119 release 🩻

Check out our newest updates to Dentally Vision, including improved auditing and a new AI findings toggle on your FMX view.

⭐ VAT support for UK users 🇬🇧

Simply enable and set up your VAT details from the settings - from there, any time the treatment is charged, the amount of inclusive VAT will be shown on the invoice.


Remember you can read the full Changelog here, and you can always reach out to Ellie (our AI support agent) and the Support team with any questions or queries via Support Chat in Dentally 🦷

Plus, explore the Dentally Community to ask questions and share your experience with other Dentally users!