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New Incomplete Treatment Workflow for Easier NHS Claim Management

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Shared by DentallyBot • October 09, 2023

Calling all NHS Practice in England and Wales, handling your incomplete NHS Claims is now smoother and quicker than ever! We have been hard at work creating a brand-new workflow.

This specific functionality will be used when a patient fails to return for an NHS course of treatment, and will be coming to your practice soon!

This new process has removed the manual steps you previously had to take when sending an incomplete claim, and all the information is now processed directly from the claims screen in Dentally.

Now when sending an incomplete claim all you need to do is click the ‘Submit Claim’ button and fill out the ‘Band claimed for incomplete treatment’ section on the NHS claim form before completing and sending the claim to the NHS.

Take a read of our updated help article here to familiarise yourself with the new process.

If you need any further help or assistance, please reach out to our support team via Live Chat in Dentally.