Enhanced HICAPS payment experience with the latest Dentally improvement updates 🎉

We are thrilled to share that we have successfully addressed the prevalent issues with ongoing crashes and timeout errors that affected sites using electronic payments in their practice management systems across Australia 🚀

Our resolution—which only affected background services—was shipped automatically to 88% of practices and updated for the remaining 12%. With this update, timeout errors have been completely eliminated. This ensures a seamless transaction process, preventing crashes mid-transaction and discrepancies between terminal payments and Dentally's accounts.

Exploring the benefits of HICAPS

Our integration with HICAPS brings forth a multitude of benefits for your dental practice:

1. Seamless integration for effortless claiming: Bid farewell to manual input errors and unnecessary delays. With Dentally's integration, transaction details are effortlessly transmitted to the HICAPS terminal, ensuring accurate and efficient payment processing. Read all about how you can do this over at our help centre here.
   ​
2. Flexible patient journey: Patients can conveniently make payments from anywhere within the practice! This not only reduces departure times but also helps minimise paperwork at the front desk, enhancing overall efficiency.
   ​
3. Refunds made easy: The integrated system facilitates hassle-free refund processing, providing practitioners with the capability to initiate refunds seamlessly when necessary. This contributes to a seamless payment workflow for both practitioners and patients.

Dentally is dedicated to supporting dental practices in embracing the future of payment processing. To learn more about how Dentally and the HICAPS terminal can revolutionise your practice, reach out to our team via Live Chat in Dentally or read more about electronic payments over at our help centre here.

Join us in embracing the future of practice!