Product News from Dentally
Simply click on the practitioner’s name at the top of the calendar, and use the override feature to edit or delete existing breaks, or click ‘+ Add break’ to add a new break – it's as simple as that ✅
You might already use schedules to add regular breaks like practitioner lunch breaks, surgery cleaning or school pick-up into the calendar. But what if you want to add an unexpected break at the last minute? Or want to make quick one-off changes to your normal schedule?
With this handy new addition to the normal override feature, it’s easy to manage breaks straight from the calendar – no need to go in and edit the schedule!
Once you’ve added or updated a break, it will immediately reflect in the calendar as greyed out and it’ll stop you booking appointments during that time, ensuring you have complete visibility and can give patients accurate availability. Plus, if you make amendments to breaks, they’ll only apply to that day – leaving all your normal schedules running smoothly.
Keeping your calendar up-to-date to reflect practitioner availability is vital for every practice, to ensure appointments aren’t booked when practitioners are busy, and to maintain accurate practitioner utilisation reporting.
Want to know more about using schedules and the override feature to show practitioner availability in the calendar? Read our guide on the different ways to show availability, and when you should use them. Don’t forget – with these methods, there’s no need for booking ‘empty’ recurring appointments to show practitioners are unavailable – which can impact the accuracy of your reporting.
Read our dedicated guide to learn all about adding and amending breaks in the calendar, and start making the most of this brand new feature!
Got a question? Get in touch with Ellie Bot and the support team via Live Chat in Dentally 📣
Can't see the feature right now? We're in the process of rolling it out, so if it's not visible right away, it will be soon!