Product News from Dentally
Hello NHS Scotland Practitioners! We wanted to let you know that Dentally has been updated in order to support the NHS’s changes coming into effect on 1st August 2024, referred to as Continuation of the November 2023 Dental reform implementation.
These changes are split into 4 categories:
Let’s walk you through how the changes impact Dentally 🚀
The first change is related to the information we transmit to the NHS alongside your claim. NHS Scotland now requires us to send additional annotations and material codes for certain treatments.
To support this change, we have added additional treatment codes to those affected, replacing the more generic versions of those treatments.
You will need to transition to using these new NHS codes, allowing you to specify the annotation and material at the point of charting.
For a full list of code changes see our help center guide here.
This second NHS change requires additional information when you submit a claim, this includes:
You will be able to select these values as part of the claim submission process and the values you select will be transmitted along with the claim.
The third change relates to the charting of ‘item 1-(c)’ in Dentally. You will now be required to provide a reason for this care. At the point of claim submission, where an unscheduled care assessment is charted, you'll see this additional field with a list of options provided by the NHS.
An option must be selected to successfully complete this claim. Should none of the options be applicable, please select "Other", and the NHS suggests that you keep a note of the reason for care separately, should they request it.
The final change for NHS Scotland is around the implementation of additional validation rules, applied to claims submitted to the NHS.
Should a claim be rejected due to one of these new rules, Dentally will record the claim status change and the reason in the NHS Claims report. This information should be used to correct the claim and resubmit as normal.