It’s here! Track your lab work in Dentally 🧪✅

You asked, we answered! This exciting new feature will save you time and create a smoother patient experience 🚀

You can now track lab work from within Dentally! Easily update a patient’s lab status from the calendar or the patient record, and see at a glance whether lab work is sent, received or overdue – ensuring no patient arrives for an appointment when their lab work isn’t ready.

How do I track lab status?

• Now, open an existing or new appointment in the calendar – you'll now see the ‘Lab work’ field at the bottom.
• Click the dropdown and select from the options - ‘Sent’, ‘Received’ or ‘Overdue’.
• This feature is turned on by default, but you can enable and disable it by going to 'Settings' > 'Practice' and then 'Lab Work'.

It’s as simple as that! When you update the lab status, a coloured beaker 🧪 icon will appear on the appointment – amber for ‘Sent’, green for ‘Received’ or red for ‘Overdue’.

When a lab status has been applied to an appointment, it can also be seen in the appointment card (when you hover over the appointment), and in the patient’s record.

💡 Top tip: Managing, editing and viewing lab status is available to all user permission levels!

Why track lab work in Dentally?

Many practices rely on labs to create custom dental work, and we know lead times can vary, causing frustration and even loss of revenue.

Dentally simplifies lab tracking, allowing you to easily identify lab status at a glance via the calendar or the 'Appointments' report, and act quickly – whether that’s contacting the patient to reschedule, or chasing the lab for an update.

Save time and create a smoother workflow - get started with lab tracking now! Find out more about using this handy feature with our detailed guide here.

Lab status is rolling out to all users over the next few days - so if you can't see it yet, you will do soon 🔜