We are enhancing the way that medical history links are presented to patients in Dentally. These changes will take effect by the end of September 2023.

The redesign adds further security for patients when accessing sensitive information online whilst offering a more simplified, user-friendly experience. Here’s what you can expect from this change...

Identity Confirmation
We understand the importance of safeguarding patient data, and we want to make this as easy for you as possible. To enter or update their medical history data, patients must first confirm their identity by entering their date of birth. This step ensures that only authorised, authenticated individuals can access and modify their medical records.

One-Question-at-a-Time Format
We have also revamped the user interface for filling out medical history forms through both Medical Links in Dentally and directly through Dentally Portal. The new form now utilises a one-question-at-a-time format, aligning with best practice design guidelines to ensure a simple and more user-friendly interface for the patient (and a little less overwhelming!)

This approach has been designed following detailed testing of various layouts. In our research, we found that the one-question-at-a-time format significantly boosts completion rates, with an impressive 95% of patients successfully submitting their medical histories. This saves you time and reduces errors, so you can trust the accuracy of your patient's medical information.

We will continue to undertake optimisation tests and will make refinements as we see more patients use the new interface.

For any questions regarding these changes, please do not hesitate to contact Ellie and our dedicated support team via Live Chat in Dentally.

Introducing the launch of the HICAPS Multi-Merchant feature, a groundbreaking enhancement to our HICAPS integration with Dentally. This feature revolutionises payment processes for health businesses and providers, offering unparalleled convenience and efficiency.

Feature going live on Tuesday 12th September

With HICAPS Multi-Merchant, you can now share a single terminal among multiple providers while ensuring transactions settle separately to each entity's bank account. No more manual transaction allocations or monetary management hassles – we've got you covered!

This seamless update is immediately available to all practices with HICAPS terminals and requires no additional setup. It's our way of making your lives easier so you can focus on providing exceptional patient care.

At Dentally, we are committed to facilitating the growth and success of dental practices. The HICAPS Multi-Merchant feature is a testament to our dedication to continually streamlining processes and enhancing user experiences.

For more information about the HICAPS multi-merchant feature in Dentally, take a read of our help article here. 👈

Hi there,

We're thrilled to bring you the latest dental practice management tool offering easy insights into your patient's engagement – Dentally Portal's all-new Performance Reporting Feature!

In today's fast-paced world, optimising operations is more critical than ever. Our cutting-edge reporting tools are designed to empower you and your team by streamlining processes and unlocking newfound efficiency.

With Dentally Portals' new Performance Reporting Feature, you gain the power to track patient interactions and precisely quantify the time saved through digital engagements.

Picture this!

You receive daily performance insights that vividly demonstrate the impact of digital processes on your workflow. This real-time feedback is accessible at the top of each page in your Portal manage app, providing an immediate overview of your practice's efficiency efforts.

What's more?

Our intuitive graphs come with adjustable date ranges, enabling you to spot usage trends and evaluate the success of your communication campaigns. Leveraging Dentally Portal's Performance Reporting feature empowers you to fine-tune your strategies for operation excellence and drive even greater patient engagement, all whilst saving you time.

Experience the future of dental practice management – dive into the world of data-driven efficiency with Dentally Portal's Performance Reporting Feature, AVAILABLE NOW!

Want to learn more about Dentally Portal? Talk to our team on hello@dentally.co

Please note this will be automatically turned on for all practices using Dentally Portal on Tuesday, 8th August 2023.

Hi there,

This exciting feature is designed to simplify the booking process for both you and your patients, maximising efficiency and enhancing the overall dental experience through Dentally Portal. 🎉

Book Together empowers your patients to search for adjacent slots, allowing them to conveniently book their routine appointments on the same day. This streamlined approach eliminates fragmented schedules and optimises your resources, resulting in a more efficient practice.

See Book Together in action below👇

💡 Want to find out more? Take a read of our latest blog to see how you can enable and experience the transformative power of Book Together in your practice.

If you have any questions or require further assistance, please do not hesitate to reach out to Ellie our dedicated support team via Live Chat in Dentally.

Not yet using Dentally Portal? 👉 Find out how you can take your practice to the next level on our website.

Hi there,

These changes are designed to align Dentally with the latest digital radiograph auditing guidelines and make your daily practice life easier. Let's dive into the improvements:

Grading Made Simple 🌟 We have streamlined the radiograph grading options for your convenience. Moving forward, you will find two straightforward options: 'Clinically Acceptable' and 'Not Clinically Acceptable'

Retaining Previous Grading ✅ Rest assured any radiographs that were previously graded will retain their original grading. We understand the importance of maintaining historical data, so your existing records will remain intact.

Aim for Excellence 🎯 To support your practice, your Radiograph Audit report has been revamped to align with the updated guidelines. Your report now displays the percentages of radiographs graded as Acceptable and Not Acceptable, compared to the recommended 95% target. Your previous grading options will still display on the report, allowing you to track your progress effortlessly.

Discover more! we encourage you to visit our help article here 👉 Radiograph Audit Report

As always, we value your feedback, so please don't hesitate to reach out to our support team via Live Chat in Dentally if you have any questions or suggestions.