We’re excited to announce some updates to the Dentally chart and introduce the new socket selection feature for users with Tooth status and our Root Charting early adoption users.

These chart updates are rolling out now, so get ready to enhance your entire charting experience 🚀

The Dentally odontogram chart has had an update!

We have made some strides in enhancing the logic behind your chart screen to enhance your user experience. Based on valuable feedback from you, our users, we've made significant changes to how missing teeth are displayed.

The odontogram view will now* only show teeth where a tooth is present, meaning icons for missing teeth no longer appear on both the base and treatment planning lines. It’s important to note that you can still chart whole tooth treatments, such as implants, bridges, or dentures, over gaps where no tooth is present.

This change aims to reduce confusion and prevent treatments from being accidentally added to the wrong teeth, ensuring a smoother and more accurate charting experience.

Read more about the updated odontogram view over on the Help Centre here.

🚨 Important: *This feature is currently (as of July 2024) in the early adoption phase and is only available to sites using the Tooth Status backfill.

Introducing Socket Selection for Root users 🦷

Socket selection is here for root users! Simplify your base charting process with the new socket selection drop down list, This is particularly useful when initially base charting a patient’s permanent dentition or updating their status on subsequent visits.

How to Use Socket Selection:

• Navigate to the desired patient’s chart and ensure Root View is enabled.
• Hover over a root to see it become selectable, with a shaded area indicating the socket.
• Right-click on this area to access a drop-down list of available tooth statuses.
• Select the required tooth status, and the tooth icon on the graphical chart will update accordingly.

This feature can be used alongside normal base charting or even while treatment planning, streamlining your workflow and improving accuracy.

Learn more about using socket selection in our handy Help Centre guide here.

🚨 Important: Socket selection is only available to users with Root View enabled.

Want to get involved and be one of our early adopters? Get in touch with Ellie Bot and the support team via Live Chat in Dentally to register your interest.

Stay tuned for more updates as we continue to roll out these updates!

We are excited to unveil root charting*, designed to enhance your practice’s charting efficiency and accuracy. Here’s how you can get started and make the most of this powerful tool.

*This will slowly be released across all sites with tooth status over the coming week.

Benefits of root charting

Comprehensive patient records: Keep detailed records of all treatments, ensuring no information is missed ever again!

Enhanced visibility: Avoid the risk of root treatments being invisible, ensuring complete transparency even with the roots minimised from view.

Flexible and customisable: Tailor your chart view to your needs. Using the ‘Chart settings’ you can switch between views easily for a flexible charting experience.

Improved clinical efficiency: Quickly access detailed tooth histories and current statuses by hovering over a specific tooth/root.

Using the Root Chart

How to turn on the new Root View

• Navigate to a patient’s chart.
• Click the ⚙️ ‘Chart Settings’ icon.
• Scroll down and toggle on ‘Root view’. You MUST be using the condensed chart view to see this option.
• Once you exit this menu you will see the roots are now showing on the graphical chart.

Read our detailed guide for further info on turning on the new root view.

Customising treatment items

For items to be chartable on the root they must be set up accordingly. Follow our easy-to-use step by step guide here to set up your items for roots.

Customise your chart view

You can use the ⚙️ ’Chart settings’ to adjust the visibility settings to switch between detailed and condensed views, depending on your preferences.

This accessible button makes it quick and easy to switch your view even during surgery for the optimal charting experience.

We cannot wait for you to give the new root charting in Dentally a go. For more details on utilising this feature, take a read of our dedicated articles over on the help centre.

This is rolling out to all sites already using tooth status over the coming week, if you don't already use tooth status and want to give roots a go, get in touch with Ellie Bot and the support team via Live Chat today to register your interest!

We have listened to your feedback and can now share some exciting changes to transform how you create and manage clinical notes.

This update ensures that clinical notes are never missed, lost or overwritten, even when different team members are working on the patient's plan at the same time.

We’ve addressed two key scenarios to help make your charting experience as seamless and stress-free as possible:

• Scenario 1: If multiple users are simultaneously editing different sections of a single treatment item – for example if one is editing the price, while another is editing the notes on a different device – all updates will be automatically merged upon saving, and users will be notified when the treatment is refreshed. 🚀

• Scenario 2: If multiple users are editing the same part of a treatment item from different devices – for example, if both users are editing the item’s clinical notes simultaneously – Dentally will alert you to the potential conflict and prevent accidental overwrites, ensuring no information is lost.

Head over to our help guide here for more information on both scenarios and to familiarise yourself with your new clinical notes workflow.

This update reinforces Dentally's commitment to improving efficiency and safeguarding patient data. With these enhancements, you can work confidently knowing your clinical notes are safe and sound.

We introduced ‘Personal’ treatment plan templates alongside ‘Shared’ ones, to help you streamline your own individual charting process and they just got even better!

When creating and using treatment plan templates, ‘Personal’ templates will now retain additional details such as clinical notes and any custom price and duration settings. This update is all about giving you more customisation when creating templates for a smoother surgery experience.

What is the difference between ‘Shared’ and ‘Personal’ templates

Shared templates

When saving a treatment plan template as ‘Shared’, it will behave as templates always have – visible to all users and applying the default treatment settings like pricing, duration, and notes.

When you use a shared treatment plan template, the items are arranged according to their original setup, perfect for standardised procedures across multiple users and locations.

Personal templates

Here’s where it gets interesting! ‘Personal’ templates are individual to each user, and they now allow you to save your customised tweaks! 🎉

When saving a ‘Personal’ template, Dentally will now retain:

• Custom pricing & duration: If you charge different rates or need more time for specific treatments, these are now saved.

• Clinical notes: Any treatment-specific notes can be saved directly to the treatment template.

• Appointment details: Whether it’s scheduling details or specific booking requirements, those are saved too!

Now, every time you apply your ‘Personal’ template, it will be tailored to your exact needs — no more need for manual adjustments!

Remember, you can even apply multiple templates to a single treatment plan. Start with one template, and if the plan evolves, just layer on another! This makes it even easier for you to create comprehensive, efficient treatment plans.

Read more about treatment plan templates over on the Help Centre.

Tooth Status is now available to all users – regardless of whether you have Root View enabled!

This feature allows you to describe how a treatment affects the tooth it is charted on, providing more clarity for your team 🎉

Ready to simplify your charting experience? Drop into one of our webinar sessions to learn more about Tooth Status, how to use it, and how it will benefit your practice – by streamlining your workflow and improving accuracy.

Each 10-minute session will cover the benefits of Tooth Status in enhancing your charting experience. Our expert training team will guide you through features like tooth root charting and accessing the tooth status, while answering any questions you may have.

Click the links below to sign up for your preferred session!

Can’t make it to a webinar? Check out our handy help guide 👉

Your new Changelog is live - find out what's new this month, including updates across charting!

Here are some highlights! 💫

⭐ Tooth status for all 🦷

We recently added the ability for practices with tooth status and root charting enabled to quickly update a tooth status by clicking the 'socket' area around the root. This ability has been extended to be available to all users even if they have 'Root View' toggled off in their chart preferences.

⭐ Improved personal treatment plan templates 🗒️

Improvements to personal treatment plan templates will reduce the amount of changes needed after a template has been applied to a plan.

Remember you can read the full Changelog here, and you can always reach out to Ellie Bot and our team with any questions or queries via the support chat in Dentally 🦷

Plus, you can keep up with all the latest updates on getting the most out of your Dentally experience on our blog!

Dentally Vision AI's advanced AI technology, powered by Pearl, is designed to work seamlessly alongside Dentally Vision, enhancing diagnostic accuracy, increasing patient trust, and improving overall efficiency in dental practices.

Key benefits of Dentally Vision AI:

• Enhanced diagnostic accuracy: Dentally Vision AI can detect subtle signs and anomalies that may be overlooked by the human eye, aiding in the delivery of more accurate diagnoses.
• Increased patient trust: With chairside visual aids, dentists can better explain conditions and treatment plans to patients, fostering greater understanding and trust.
• Time efficiency: By speeding up the diagnostic process, Dentally Vision AI allows practitioners to focus more on patient care rather than agonising over image analysis.
• Early disease detection: Dentally Vision AI excels in identifying early stages of dental diseases, enabling proactive treatment and better long-term outcomes.

This cutting-edge tool integrates effortlessly with Dentally Vision, enhancing its capabilities and providing real-time, chairside results that improve patient education and treatment acceptance.

With Dentally Vision AI, you’re embracing the next generation of dental technology—one that empowers your practice with cutting-edge tools, but always leaves the final diagnosis in the capable hands of the practitioner.

If you have preordered Dentally Vision AI earlier this year, and have signed your T&C's, we will be in touch soon to let you know once its live and ready for you to use 🎉 Please note that back fill is not yet available, but will be soon!

Make sure you download the user guide here and explore the help centre collection on Dentally Vision AI.

To learn more about how Dentally Vision AI can transform your practice, get in touch with our team to get your hands on this powerful new tool.

Your new Changelog is here - find out what's new this month, including our improved appointment finder and updates to charting!

Here are some highlights! 💫

⭐ Improved appointment finder 📅

Introducing your improved booking tool – making it easier than ever to book appointments seamlessly! With updated filtering and a new view, you can identify slots quickly and book appointments all in one go - reducing your workload and making for a smoother patient experience.

⭐ Charting improvements 🦷

With service appointment renaming and socket selection to update tooth status, you’re even more in control of your chart. These changes will save you time and make it easier to keep your charts organised.

Remember you can read the full Changelog here, and you can always reach out to Ellie Bot and the support team with any questions or queries via Live Chat in Dentally 🦷

And don’t forget you can keep up with all the latest updates on getting the most out of your Dentally experience on our blog!

Introducing your improved booking tool – making it easier than ever to book appointments seamlessly 📅🚀

We’re making some exciting changes to the appointment finder. With improved filtering and a new view, you’re able to identify slots quickly and book appointments all in one go - reducing your workload and making for a smoother patient experience.

Plus, you can now search by zone group! If your practice uses zones to block out time for particular appointment types such as emergencies, this filter makes it easier to find what you need.

This will give you more time to focus on your patients, answer their questions and provide a smooth and seamless exit experience after their appointment.

So what’s new?

Dentally’s improved appointment finder is on its way (if you can't see it yet, you will soon!). With this, you can:

• Quickly find the appointment slots you need – With an intuitive, easy-to-use interface and improved date picker, you can see at a glance which slots are available, and scroll easily to find the right one.
• Search by zone group – Include or exclude particular zone groups so you only see suitable slots. Booking an emergency appointment? Limit your view to just emergency slots – reducing the time spent searching.
• Book appointments from within the tool – No need to jump back and forth between windows; once you've found a slot, get the patient booked in swiftly and easily.

For a detailed overview to the appointment finder and its new features, read our guide here. Don't worry - if you can't see the new finder yet, you will do soon!

💡 Top tip: In order to benefit from zone searching, you’ll need to ensure you have grouped your zones first – this feature only works if your zones are grouped, so follow our handy guide here to get started!

How do I use the appointment finder?

• To use the tool, in your Dentally calendar, click the magnifying glass 🔎 icon in the top right corner. Here you’ll see your shiny new finder view!
• Use the dropdowns on the left to filter by date, practitioner, duration and zone group.
• In the window on the right, scroll through to find the perfect appointment slot for your patient.
• Use the ‘Book’ icon 📖 to create the appointment there and then - or click the ‘Calendar’ icon 📅 to go to that appointment slot in the diary.

Everything you need in one handy window – it’s that simple!

Try our appointment finder now

The improved appointment finder will save you time with every patient – meaning they'll spend less time waiting at reception.

With this handy tool in place, you can find and book appointments quickly, with little change needed to your normal workflow. Try it out today!

This new version of the appointment finder is being rolled out right now - if you can't see it yet, you will do soon!

The Dentally imaging bridge has had a bit of an upgrade and to make sure you are in the know on how to use the new workflow we wanted to provide you with some insights into why we have made these changes and some step-by-step instructions highlighting the new patient conflict workflow.

How the imaging bridge works 🩻

The imaging bridge Chrome extension is a very simple application, that is designed for you to quickly open and view images for a patient. It uses the patient ID stored within Dentally and then pushes that information through to your local DI software.The imaging bridge will then open the images in the linked third-party DI software based on this patient ID.

If you see patients at multiple locations, we always recommend you verify the patient’s name and details in the imaging software that the bridge opens to ensure you are viewing the correct record.

Why have we made these workflow changes 🤔

Recently, we have become aware that some practices may not be verifying the patient details of the images opened via the bridge. Since the imaging file opened in the DI software is controlled locally by the DI software and not by Dentally, it is essential to double-check that the images match the patient you are seeing.

To enhance this process, we have introduced a new workflow. If a potential conflict is detected - where the patient in Dentally and the patient identified by the third-party DI software do not match - you will be prompted to verify and confirm the patient name match.

For more information on why these new workflows have been introduced take a read of our Imaging bridge FAQ's over the help centre.

New workflow process 🚀

The new workflow has a few more steps than before but ensures that any conflicts are dealt with as early on in the workflow as possible.

The new workflow is as follows:

• Open the imaging bridge.
• Bridge detects any overlaps.
• You are prompted to verify the patients images.
• Create new folder for any overlaps.
• Continue to process images

For a detailed step by step overview take a look at our handy help guide here.

Its important to note that to benefit from these updates to the imaging bridge you must be on the latest version. Please speak with the support team for further assistance.

Best practice tips ✨

To minimise patient safety issues here are a few best practice tips to keep in mind going forward when using the imaging bridge:

• Double check your images. Take two seconds before acquiring an image and re-radiating a patient to confirm the images that have been opened via the bridge are in fact the current patients.
• Familiarise yourself with the patient conflict workflow. The workflow outlined above can be viewed in details with full video instructions over on our help centre here.
• Be comfortable with troubleshooting any issues. Try as we might to offer work around solutions, when running a busy practice we understand that some patients can still slip through the net. When this happens and images do end up assigned to the wrong patients its important to resolve this issue as soon as possible! Read our troubleshooting patient conflicts guide here and remember to bookmark this one to!

Further guidance and advice 💡

We are committed to ensuring a safe and efficient experience for both you and your patients, and this step towards a more secure imaging workflow will help us deliver on this commitment.

Thank you for your continued trust in our services and remember Ellie Bot and our dedicated support team are available via Live Chat to support any questions you have around this new workflow.