Product News from Dentally
We've added new features and tools across Dentally to enhance and simplify your workflows. Read the full changelog below👇
... or stay with us whilst we dive into this month's highlights! 💫🦷
Apple Pay is now available for all appointment deposits and payment links!
These updates give your patients a more efficient payment process, enabling them to complete transactions swiftly. For you this means, an increase in appointments booked online and a reduction in patient debt! Read more about Apple Pay here!
This new forecast report provides you with a bird's eye view of your practitioner utilisation over the next four weeks.
Use it to quickly assess where the gaps are in your diaries, so you can take action to fill unutilised space before it's too late! Read more about this report here.
Incoming chat messages will now be minimised and highlighted in blue. 🎉 This addresses three issues raised by users:
Ahead of the NHS changes which come into effect on 1st April 2024, which will allow DCP users to submit NHS claims, we have made changes to the Practitioner Settings screen in Dentally. These changes enable the entry of newly assigned Personal Numbers and PINs for DCPs in preparation for submitting claims. Read more about these changes here.
Remember you can read the full changelog on our help centre here and you can always reach out to Ellie Bot and the support team with any questions or queries via Live Chat in Dentally.
We have also worked on enhancing and optimising the entire checkout experience, ensuring a seamless, efficient, and user-friendly platform for patients and practices alike.
Patients accessing Dentally Portal can now enjoy the convenience of Apple Pay for settling outstanding balances and paying appointment deposits. This addition offers a swift, secure, and hassle-free payment method right at their fingertips.
By incorporating Apple Pay, Dentally aims to streamline transactions and encourage more patients to book appointments conveniently through their mobile devices. What's more, Dentally offers full transparency and affordability as Stripe, our trusted payment processing partner, guarantees no additional charges for payments made via Apple Pay.
Whilst working on adding Apple Pay to our payment methods, we have collaborated with Stripe to implement a series of optimisations to the entire checkout process. These enhancements are meticulously crafted in the background of our app to simplify payment procedures, for a more intuitive and secure experience for patients.
With the introduction of a dedicated secure checkout domain, checkout.portal.dental, patients are seamlessly directed during checkout to a safe and reliable payment environment, upholding the highest standards for data protection and security throughout every transaction.
Patients can expect nothing short of excellence in their dental care journey when you use Dentally. Please reach out to Ellie Bot and the support team with any questions you may have.
We want to introduce you to our new, industry-specific URL: portal.dental
This transition is part of our ongoing commitment and dedication to enhancing the overall customer experience and solidifying trust in our online dental solutions. Practices already using Dentally Portal do not need to do anything to receive the benefits of this update once it goes live. Let's delve a little deeper into a few of the key features of this URL transition:
This update aligns with our mission to create a more secure, efficient, and patient-focused online environment. By prioritising enhanced communication and user-centric solutions, Dentally can continue to set a high standard in dental healthcare technology.
Once this update goes live, it will happen automatically in the background and requires no additional action from you at the practice.
Have any questions? Reach out to Ellie Bot and the support team via Live Chat in Dentally.
Bringing you a host of updates and features, from game-changing tools to user-friendly tweaks, we're here to make your experience smoother and simpler.
... or stay with us whilst we dive into a couple of this month's highlights! 💫🦷
Our electronic payment system has now been enhanced to also accept American Express cards for a patient to make a payment.
The team for Dentally Portal are excited to announce some new changes including routine appointment action cards and a new dental specific URL to help boost patient confidence in Portal services.
Remember you can read the full changelog on our help centre here and you can always reach out to Ellie Bot and the support team with any questions or queries via Live Chat in Dentally.
Bringing you a host of updates and features, from game-changing tools to user-friendly tweaks, we're here to make your experience smoother and simpler.
... or stay with us whilst we dive into a few of this month's highlights! 💫🦷
Hover charting is enabled for new users by default and will now produce better treatment suggestions for all users as soon as you start charting. Discover more on our News Centre.
Now when you make an error when charting you can simply click again to remove the item! This works for both base charted treatment or incomplete treatment plan items. Find out more
Treatment items listed in the chart screen can now be ordered by treatment code or treatment name to help find your treatment. Meanwhile, your Favourite treatments can now be pinned to the top of your treatment list on the chart screen. Read more
Our revamp of the schedules list screen makes it easier to see the practitioner's working schedules. If a practitioner has more than one schedule, these are now grouped together. We've also made all new schedules active by default. Visit the help centre to read more.
Remember you can read the full changelog on our help centre here and you can always reach out to Ellie Bot and the support team with any questions or queries via Live Chat in Dentally.
This new feature allows dental professionals to continue to take patient images offline, giving you continuous access to crucial diagnostic tools even in times when internet connectivity is limited or unavailable. Visit our help centre for instructions on how to use Offline Mode with Dentally Vision.
This innovation not only helps enhance the flexibility of your daily workflows in surgery but also addresses challenges faced in remote areas or during emergency situations where a stable internet connection may not be readily available.
One of the key advantages of Dentally Vision's offline mode is its ability to sync seamlessly with the main Dentally app once internet access is restored.
Dentists can now enjoy the benefits of a truly flexible imaging solution, allowing you to provide top-notch care in diverse circumstances without compromising on the quality of care or the accessibility of the tools at your fingertips.
Dentally Vision's offline mode sets the standard of dental imaging, providing an invaluable asset for practitioners who wish to deliver exceptional patient care in any environment.
Not yet using Dentally Vision? Discover more over on our website
This built in design enables a streamlined workflow making your imaging process even more convenient.
This innovative addition allows users to quickly and efficiently grade images as either ‘Acceptable’ or ‘Not Acceptable’ directly within the Dentally Vision app. Read more about how to do this over at our help centre here!
The grading feature is just the first step in continuing to provide a convenient and centralised platform for practitioners to capture, edit and evaluate the quality of captured images.
This functionality not only enhances your workflows but also ensures that you can easily identify and locate only the highest quality x-rays and images when assessing and planning future patient care.
But that’s not all! The ability to generate reports on image grading from Dentally Vision directly within the Dentally platform is coming soon!
We hope that Dentally Vision's new grading feature helps you streamline your internal processes in practice. Stay tuned for the inside scoop on Dentally Vision's upcoming grading report, promising even greater convenience and insights into your x-ray and imaging grading.
Ellie Bot and the support team are available via Live Chat in Dentally should you have any further questions.
Want to find out more about Dentally Vision? Discover more today!
With swifter charting in mind, you can now effortlessly delete a charted or base charted item with click-to-clear. Simply select the item in question, hover over it on the chart and click again to clear it.
The process is designed for seamless use. For unchanged or base-charted items, the deletion happens instantly with a click. If there have been changes since the item was charted, a confirmation prompt ensures no accidents happen, especially if notes have been added!
Items marked as complete will not be able to be removed in this way, the item would need to be marked as incomplete first before the deletion is possible. Giving you control over your charting process without the ability to undo work that has been carried out.
Rest assured, all charting changes, from initial recording to subsequent deletion, are diligently documented in the Patient Audit, ensuring transparency and accountability as always.
Experience the simplicity of Dentally's click-to-clear deletion tool today! Discover more about charting on our help centre here.
As we bid farewell to 2023, and prepare to welcome in the new year – we wanted to take a moment to reflect on the past 12 months.
In 2023 the team at Dentally, have continued to deliver brand new features as well as hundreds of enhancements across your software – so lets just take a quick look back at some of the notable highlights.
Starting at the beginning, back in early 2023 we released the... Clinical history side panel!
Your feedback helped us develop and implement this new feature. Allowing you to see the patient's complete treatment history no matter where you are on the patients record. Empowering users to make informed decisions and deliver the best possible care without the hassle of switching screens.
A big one for many of our practices was the introduction of... Task Notifications
Now, staying on top of your tasks is easier than ever, with the notification icon front and centre on every user's account. This enhancement is a testament to how valuable your feedback is to help make Dentally intuitive and efficient across every area of your practice.
Half-way through 2023 we saw the release of Dentally Vision!
This product has been a game-changer in the world of X-rays and imaging! Vision’s cutting-edge features, such as offline mode open new possibilities for streamlined workflows inside surgery, helping you save time whilst still delivering an exceptional patient experience.
With Dentally Vision you can say goodbye to limitations and hello to a future where your practice can reach its full potential.
We saw some big changes to Dentally Portal this year as well.
With efficiency at the forefront of our minds, our Dentally Portal saw a complete overhaul. We revamped the appearance and functionality, making it easier than ever to activate, navigate and use.
The Task Reminders feature in Dentally Portal takes care of the monotonous task of chasing forms. With its automatic messaging system, your patients can sign them electronically from home instead. Resulting in maximum impact with minimal effort from both you and your patients.
Performance charts let you keep track of how your patient are interacting with your online signing and online booking features, offering you insights that empower you to make informed decisions and drive your practice's success. All accessed directly from your Dentally Portal manage app.
More recently updates have been made to your Treatment Planning experience.
Phase 1 of these changes saw a redesign to our user interface, making button easier to find and giving your chart a more intuitive feel. Phase 2 sees some new feature introduced to help make your lives slightly easier when creating treatment plans.
The improvements made so far are just the beginning – there's more in store for 2024! Stay tuned as we shape the future of treatment planning to help support treatment acceptance.
And now as we look ahead to the new year, we also say Happy Birthday to us! 2024 marks Dentally's 10th anniversary, we have seen a whole decade of innovation, growth, and, most importantly, your unwavering support and feedback.
To celebrate this milestone, we have a series of exclusive offers lined up for you throughout the next 12 months! Keep an eye out for the present emoji 🎁 within your Dentally app – it's your key to unlocking exclusive deals and surprises throughout our anniversary year.
As we close the book on 2023, we want to express our gratitude for being part of creating the future in practice with Dentally. The last 10 years have been incredible, and we can't wait to make 2024 our biggest and most memorable year yet.
Thank you for your trust, feedback, and support, here's to another decade of Dentally excellence and the exciting adventures that lie ahead! 🥳✨
Building on the success of the first phase which saw improvements such as a more user-friendly interface, enhanced appointment details, and smarter navigation options, this next update continues the changes to improve your experience.
As you know. Phase one has been slowly activated on sites over the past month and it's important to note that some sites will see both Phases one and two take affect at the same time going forward. With that in mind, let’s take a quick look at our highlights of Phase one:
Looking for more insights into the Phase One changes? Click here to read about the initial wave of improvements to your treatment planning experience.
1. Pinned Favourites
Each user can now choose to pin their favourite treatment items to the top of their treatment list, facilitating quick navigation when time matters most! When you switch this on, you will see your favourites at the top, no matter which category you are viewing.
You can quickly mark new treatment items as favourites by clicking the star on the left in the selection list.
2. Your Preference Matters!
You can now quickly switch between ordering your treatments by their number code or by nomenclature (their name). Easily toggle between code order and nomenclature via the drop-down menu on the right of your list.
3. Swift Shortcuts
You can use the new blue circle shortcut links on the right side of the treatment list to jump between codes quickly. Simply click on the starting letter or number to swiftly move to that section, saving time and effort.
4. Adding Appointments with ease
Say goodbye to the hassle of reordering and adding additional appointments! You can now do this with ease using the new inline button directly on your treatment plan. Use the button between each appointment to place the new appointment exactly where you want it.
Ready to explore the new features? Keep an eye on your treatment planning screen, as these changes will be coming to every practice soon!
For further help or guidance on these latest changes, please contact our support team via Live Chat in Dentally. Alternatively, you can access a wealth of information on our help centre here!
Stay tuned for further updates coming soon in 2024!