Product News from Dentally
Our new Changelog is here - and it's a big one! We've added new features and tools across Dentally to enhance and simplify your workflows. Read the full Changelog below👇
Including:
Remember! You'll need to update your acquisition agent in order to get the benefit of all these new features 🙌
Now it's easier than ever for patients to tell you where they heard about you, so you can optimise your marketing strategies and allocate resources more effectively!
In order to benefit from this feature, you'll need to take a couple of steps to enable it on Portal. Find out more about how to use acquisition sources on Portal with our helpful guide, and start optimising your acquisition strategy!
We've changed the URL for the Dentally Portal Manage App to portal.dentally.com - making it easier to find! We recommend updating any bookmarks you have saved to the new URL - but don't worry, the old links will still work until 1st December 2024! Read more over on our news centre here 🚀
The new 'Link Appointment' button is designed to streamline your workflow and can now be done directly from a treatment plan.
With this improved feature, users can now click the 'Link Appointment' button on the patient chart to access a list of suitable calendar appointments, eliminating the need for navigating between tabs. Find out more about this new small but mighty button here!
NHS CCN63 came into effect on 1st April 2024, bringing with it changes to the 'NHS Practitioner settings', which you can read more about here. Plus, we've pushed through the new patient fees for NHS England & Wales for the new financial year - NHS fees will always update automatically, so you don't need to do a thing!
Remember you can read the full Changelog on our help centre here and you can always reach out to Ellie Bot and the support team with any questions or queries via Live Chat in Dentally. 🦷
With acquisition sources, patients can let you know how they heard about you, so you can identify which marketing channels are most effective. And with Dentally Portal, it's now easier than ever!
You might already be inputting acquisition source data manually, but traditionally this can be time-consuming and difficult to navigate. With our new feature for Dentally Portal users, patients can now select their own acquisition source when they sign up for your practice via Dentally Portal.
If you're a Portal user, you can mark acquisition sources to be visible in Portal - once you do, it'll show up for patients to choose on Portal:
You'll save time and learn more about how you're attracting patients - so you can improve your practice's growth through optimising your marketing strategies and allocating your resources more effectively.
But keep in mind! In order to benefit from this brilliant new feature, you'll need to make some changes in Dentally to link this feature with Portal.
To find out more about how to use acquisition sources to optimise your marketing strategies, take a look at our handy guides on:
Accurate documentation of treatment plans and patient histories not only fosters trust but also streamlines the overall experience. Dentally recognises this critical aspect and that's where 'Condensed Charting' comes in!
Are you ready to say goodbye to the clutter of traditional chart displays in Dentally? If so, 'Condensed Charting' will revolutionise the way you manage your time in surgery, giving you more time to spend with your patients!
By merging the conventional four-row display into just two rows, combining baseline, completed and planned treatment together, this innovative feature offers unparalleled advantages:
Enabling 'Condensed Charting' is a breeze. Follow these simple steps:
Once activated, charting treatments becomes effortless! Simply click on the corresponding tooth as usual, and the item will be charted atop any historically charted items, adding it straight to the patient's treatment plan.
By embracing Dentally's 'Condensed Charting' feature, you're not just simplifying workflows, you're elevating the overall surgery experience for you and your patients. Take advantage of this today and explore more about our quick charting wins over on our help centre here.
Remember to switch on 'Condensed Charting' to start a new path towards an improved surgery experience today!
Previously, treatment plan templates were uniform across the practice, leading to a long list which every clinician had access to, often resulting in accidental deletions and unwanted clutter.
But with our new feature, it couldn't be smoother! When you save a treatment plan template going forward, you will be prompted to choose whether you want it to be personal. This means that only the user who created the template can view and access it, and ensures that each practitioner has access to their preferred templates without interference. For more information on how to add treatment plan templates take a read of our help centre article here.
Please note 💡 - all treatment plan templates that existed prior to the change in April 2024 will be marked as shared.
You can utilise the 'Favourites' ⭐️ feature to keep your preferred templates readily accessible; by pinning favourites to the top of your list via the menu button, or by simply viewing the 'Favourites' category, you can quickly and easily find your desired plans.
Treatment plan templates offer a streamlined solution for charting multiple treatments and appointments for patients with just a single click, significantly reducing the time required for documenting complex and lengthy treatment plans.
This efficiency not only enhances productivity but also allows practitioners to allocate more time to patient care. The utilisation of templates ensures consistency within the practice, because standardised procedures can be added as practice-wide templates for everyone to use.
By adopting treatment plan templates, practices can optimise workflows, minimise errors, and provide a consistent level of care, ultimately leading to improved patient outcomes and satisfaction. For those eager to explore these updates further, the Help Center provides detailed guidance on how to add and use personalised treatment plan templates.
This innovative update underscores our commitment to improving user experience and optimising efficiency in your practice. Stay tuned for more updates to come soon!
We are thrilled to share that we have successfully addressed the prevalent issues with ongoing crashes and timeout errors that affected sites using electronic payments in their practice management systems across Australia 🚀
Our resolution—which only affected background services—was shipped automatically to 88% of practices and updated for the remaining 12%. With this update, timeout errors have been completely eliminated. This ensures a seamless transaction process, preventing crashes mid-transaction and discrepancies between terminal payments and Dentally's accounts.
Our integration with HICAPS brings forth a multitude of benefits for your dental practice:
Dentally is dedicated to supporting dental practices in embracing the future of payment processing. To learn more about how Dentally and the HICAPS terminal can revolutionise your practice, reach out to our team via Live Chat in Dentally or read more about electronic payments over at our help centre here.
Join us in embracing the future of practice!
As part of the latest update to Dentally Vision, we have introduced new features for phosphor plate image capture as well as new ways to recover images and resume exams. Today, we want to focus on the enhancements made to your 'Radiograph Audit' report.
Images acquired and uploaded through Dentally Vision and saved in your Cloud Gallery can now be reported on directly through your 'Radiograph Audit' report within Dentally. Simply change the 'Source' filter to 'Dentally Vision' to report on those images instead! You will be able to seamlessly report on all your images in one report, resulting in less admin time and more time dedicated to your patients 🦷✨
You may also notice that the report has had a bit of a makeover; a new refined layout with greater detail has been introduced, for a more pleasing reporting experience. You will see the percentage bar is still present across the top of the report, however a detailed breakdown has been added underneath for advanced reporting capabilities.
To discover more about how to navigate and use the 'Radiograph Audit' report, head over to our dedicated help article here.
If you are already a Dentally Vision user, you can benefit from these changes right now 🎉 Simply make sure your Acquisition Agent is updated to the most recent version and off you go! You can check if you are up-to-date by following the instructions in our help guide here.
Please get in touch with Ellie Bot and the support team via Live Chat in Dentally with any questions or feedback you may have.
The new 'Link Appointment' button is designed to streamline your workflow and will be rolling out across all sites over the coming weeks.
This small but mighty button (which looks like a small link or chain 🔗) is found on the patient's chart screen. It is located on the right side of the screen, next to each appointment. See below 👇
This new button aims to simplify the process of linking appointments, meaning streamlined workflows for both reception and clinical users!
To read more about how you can link appointments in Dentally head over to our help centre here.
You may be asking yourself...
Linking appointments is not only the best practice when it comes to housekeeping but it also has a host of other benefits, such as:
With this improved feature, users can now click the 'Link Appointment' button directly on the patient chart to access a list of suitable calendar appointments, eliminating the need for navigating between tabs.
We understand that managing appointments has been somewhat of a complex task in the past. However, this enhancement is here to revolutionise those workflows.
We have built this to offer you new ways to quickly and effortlessly link your appointments directly from the chart, contributing to smoother practice operations for you and your colleagues.
Don't worry if you cant see this button just yet, this feature is being slowly released across sites worldwide over the coming weeks and it will be with you soon!
You can use the red 'Give Feedback' at the bottom of the chart screen to let us know what you think of the new way to link appointments.
Stay tuned for more exciting updates coming soon!
In this update, we are delivering you a range of new features aimed at simplifying your workflow and empowering your practice through useful tools and advanced reporting capabilities.
To benefit from these new features as soon as possible, you MUST update your acquisition agent. To do this, please follow the instructions in the dedicated help guide here 👉 How to check for Dentally Vision updates?
The biggest highlight of this update is the ability to capture and stack additional phosphor plate images through the Dentally Vision workflow ⭐️ But the changes do not end there! Other new features include:
This entire update aims to help you further streamline your imaging processes while delivering exceptional patient care. To delve further into the details of this update you may find the following articles useful as you get started using the new tools:
If you have any questions, please reach out to Ellie Bot and the support team for further help and guidance as you familiarise yourself with these new features.
Not yet using Dentally Vision? Speak with one of the team today to find out how we can help you up your imaging game 🚀
Then look no further! Dentally's latest Beta feature, the Practitioner Utilisation Report, is here to help you understand how well your practice is running.
This report is accessible under the new drop-down menu on the practice dashboard. Simply change the drop-down to 'Analytics.' This innovative tool offers invaluable insights into practitioners' upcoming workloads, empowering you to maximise patient care and revenue generation.
Utilisation is a critical metric to measure when running a successful dental practice. It helps determine the extent to which practitioners' schedules are occupied with patient appointments.
With the Practitioner Utilisation Report, practice managers gain a comprehensive overview of each practitioner's availability, up to four weeks in advance. You can use the report to visualise your Dentally calendar through colour-coded charts, making it easy for managers to swiftly identify underutilised time slots and take proactive measures to optimise scheduling ahead of time.
The report not only highlights the percentage of time allocated to patient appointments but also offers a breakdown of utilised and unutilised hours, empowering practices to make data-driven decisions to help reach business goals.
Access the Practitioner Utilisation Report and leverage its benefits directly from your dashboard today! 👇
With this report, we want to empower you to anticipate and address scheduling gaps in advance, enabling you to deliver exceptional patient care whilst maximising efficiency and revenue.
As this is a Beta feature, we strongly encourage users to use the red 'Give Feedback' button. This feedback goes straight to our development team and helps us facilitate ongoing improvements tailored to our users.
If you have any questions, please reach out to Ellie Bot and the support team via Live Chat in Dentally.
We've added new features and tools across Dentally to enhance and simplify your workflows. Read the full changelog below👇
... or stay with us whilst we dive into this month's highlights! 💫🦷
Apple Pay is now available for all appointment deposits and payment links!
These updates give your patients a more efficient payment process, enabling them to complete transactions swiftly. For you this means, an increase in appointments booked online and a reduction in patient debt! Read more about Apple Pay here!
This new forecast report provides you with a bird's eye view of your practitioner utilisation over the next four weeks.
Use it to quickly assess where the gaps are in your diaries, so you can take action to fill unutilised space before it's too late! Read more about this report here.
Incoming chat messages will now be minimised and highlighted in blue. 🎉 This addresses three issues raised by users:
Ahead of the NHS changes which come into effect on 1st April 2024, which will allow DCP users to submit NHS claims, we have made changes to the Practitioner Settings screen in Dentally. These changes enable the entry of newly assigned Personal Numbers and PINs for DCPs in preparation for submitting claims. Read more about these changes here.
Remember you can read the full changelog on our help centre here and you can always reach out to Ellie Bot and the support team with any questions or queries via Live Chat in Dentally.