Product news from Dentally
Prescriptions have always meant paperwork and print-outs, with no easy way to check what was prescribed and when. That's changed.
Every prescription now lives in its own 'Prescriptions' tab on the patient record. It’s created directly there instead of through correspondence and saved straight to clinical history so it's easy to find again.
Setting up is quick. Practice managers build templates around medications in 'Settings' > 'Treatments and plans' > 'Prescriptions', dictating what's available to prescribe and favourites can be marked from here per user so the most-used templates appear first for all practitioners.
From there, any dentist can create a prescription from the patient record in a few clicks: navigate to the ‘Prescriptions’ tab, pick a template, adjust the detail if needed and click print, all ready for you to sign. No template for what you need? Start from blank instead.
NHS practices still need to handwrite the script itself; that's an NHS requirement, not a Dentally one, but logging the same prescription digitally means there's still a searchable record for you to see or report on in the patient's history.
This change ensures we fully support the requirements some insurers request for practices across Australia and Canada. Whilst also ensuring parity with other software's, we are introducing a trackable compliant system across your prescriptions.
It’s important to note that prescriptions created in the correspondence tab will stay there for audit purposes, but going forward, the new prescriptions tab is the way we recommend creating and tracking every prescription.
This feature is currently in Beta with roll out beginning across all sites and regions very soon.
Your monthly product round-up is live, including document attachments from correspondence, a clearer NHS claims safety net, and more!
Read about one of our updates this month below or explore the full round-up.
Building on document scanning, practices can now attach scanned or uploaded documents straight to a patient email, including selecting specific pages from multi-page scans and combining them into a single PDF. No more downloading and re-uploading before sending.
Patient phone numbers are now automatically formatted using country-specific rules, improving readability and consistency across Dentally. This also includes better handling of international numbers.
Document scanning and imaging rely on communication between Dentally and software installed locally, which needs Chrome’s “Apps on Device” permission enabled. If that permission has been blocked, Dentally now shows a clear prompt explaining what’s needed and how to resolve it before scanning or image acquisition begins. This should make setup and troubleshooting easier and cut down on failed scanning attempts.
You can read the full round-up here, and you can always reach out to our support team with any questions or queries via chat in Dentally.
Charting in Dentally has grown busier over time; new buttons, new menus, new features all plastered onto one already busy screen. Well, we have heard your feedback, and we are doing something about it.
The first change will let you edit information directly on the chart screen, without expanding tabs or switching views. Plus, you can reorder items and appointments with a simple drag and drop. Both are grounded in feedback from clinicians about where charting felt slower than it needed to be.
Plus, we will be bringing back treatment item notes for those on the new note experience and those still using our legacy note system your treatment item notes will be getting an update.
Coming next, we are exploring tooth first charting: the ability to select a tooth, or click and drag to select several, then choose what to chart against them, as well as improvements to clinical history and treatment notes.
Read the full story behind this initiative, including what it means for your day-to-day and what is coming next in our blog here.
Please note, this change is slowly rolling out across sites and will be available for all users soon.
Supernumerary teeth can now be charted, treated, and billed directly on the patient odontogram. A dedicated row keeps each supernumerary tooth linked to its nearest standard tooth position, and the '|SD' label follows every treatment through the chart, clinical history, invoice and claim. Accurate records, all the way through treatment.
Here's what you can do:
This feature is rolling out now, so if you can’t already see it in your chart, you will soon.
Read the how to guide over on the Help Centre.
Your monthly product round-up is live, including document scanning, supernumerary charting, and more!
Explore the full round-up, or check out the highlights below.
Scan documents directly into Dentally from your patient correspondence for a seamless scanning workflow.
You asked and we delivered! Supernumerary charting gives you greater control over your chart screen for more complex patient cases.
You can read the full round-up here, and you can always reach out to our support team with any questions or queries via chat in Dentally.
Your monthly product round-up is live, including Dentally Vision v182, GP17 improvements for Scotland, and more!
Explore the full round-up, or check out the highlights below.
Cleaner orthodontic reports, more control over Magnify, and a range of reliability improvements, now live in all regions.
A series of fixes to GP17 make the form more reliable, from field population to NHS action clearing.
You can read the full round-up here, and you can always reach out to our support team with any questions or queries via chat in Dentally.
Getting paper forms and important documents into Dentally has often meant extra steps and added admin. That's why we're excited to introduce the ability to scan documents directly into a patient's record.
No need to save files locally and upload them later. Simply scan documents straight into the patient's correspondence tab inside Dentally.
Whether you're processing referrals, insurance paperwork, or signed forms, scanning directly into Dentally helps your practice move information from paper to patient record in just a few clicks.
No downloading. No saving files locally. No searching through folders later.
Just scan and continue with the next task.
Once enabled, you'll find the option to scan documents directly into a patient's correspondence record.
Read the help guide to learn how to set up and start scanning today
Your monthly product round-up is live, including enhanced short notice permissions, Complex Care Pathways for NHS England, improvements for Canada, and more!
Explore the full round-up, or check-out the highlights below.
Customise who has access to short notice settings, for tighter control over your diary setup.
Record initial, interim and final claims for Complex Care Pathways directly in Dentally, keeping pathway charting and tracking in one place.
Better visibility of patient balances and insurance splits, as well as improved phone number formatting, for better alignment with Canadian standards.
Remember you can always reach out to our support team with any questions or queries via chat in Dentally.
Your monthly product round-up is live, including enhancements to charting and the calendar!
Explore the full round-up, or check-out the highlights below.
Dentally Vision images can be attached directly to emails and patient estimates, streamlining the process and reducing errors.
Charting enhancements, including planned treatment toggle on the odontogram, BOP percentage on Perio chart and customisable base chart colours.
We’ve made a number of updates to improve insurance visibility, including rolling renewal for Perio, 5-year renewal option for policies, pending payments on statements, and more!
Remember you can always reach out to our support team with any questions or queries via chat in Dentally.
When you’re documenting an appointment, you want to capture everything clearly without relying on memory or finishing notes later.
The new notes experience moves documentation from individual treatment items to the appointment level, giving you a clearer, more complete record of each visit.
With built-in appointment recording, dictation and AI-powered summaries, you can capture everything in one seamless flow without switching tools or reworking notes.
You’ll also benefit from:
We understand that this is a big change in your clinical workflow, but it has been designed in collaboration with dentists to better reflect how appointments actually happen. While it may feel different at first, it simplifies documentation over time by removing the need to memorise, copy and paste, and piece notes together throughout the day.
The new clinical notes experience is currently in beta with selected sites, with early access beginning soon ahead of a full rollout.
Once turned on for your site, this will be the standard way of capturing clinical notes in Dentally, moving notes to the appointment level and into the clinical sidebar.
Join our webinar to learn more about the 'why' behind this change and to get a jump start on how you can get the most out of the new clinical note sidebar.
Interested in getting early access? Register here and we will be in touch if a spot opens, don't worry if you're not selected as it will be available for all practices soon!